9:30
–
10:30
July 29, 2025
Many organisations face significant business risk as institutional maintenance and reliability knowledge resides with an aging workforce. This session examines effective strategies for knowledge retention before this expertise is lost. We'll explore systematic approaches to documentation, mentoring programs, digital knowledge capture tools, and succession planning. Participants will share successful methodologies for identifying critical knowledge, making tacit knowledge explicit, and creating systems that ensure continuity. Join colleagues to develop practical approaches for preserving the valuable expertise that drives operational excellence.
Shifting Workforce Dynamics and Knowledge Retention
District Planning Superintendent
Aurizon
Jess Tandy
Fortescue
Gagneet Serai
BHP
Dan Murray
Empathic Consulting