Back to Speakers
Back to Xchange Sessions

14:00

14:35

July 28, 2025

Driving Operational Excellence in Tourism: How Journey Beyond Streamlined Asset Management with HxGN EAM

Perspective
Maintenance Stage
Day 01

Journey Beyond faced the challenge of managing its extensive network of rail assets across harsh Australian environments while reducing operational costs and inefficiencies. With maintenance operations previously outsourced, the company sought to bring this function in-house to improve control and integration with procurement and finance systems. By implementing HxGN EAM, a SaaS Enterprise Asset Management solution, Journey Beyond significantly reduced paperwork by 90% and cut operational waste by 15-20%. This strategic move not only streamlined their maintenance processes but also positioned the company for future expansion into their other businesses and operations.

  • Overview of Journey Beyond’s asset management challenges and business goals
  • Key criteria for selecting HxGN EAM as the ideal solution
  • Implementation process: bringing maintenance operations in-house
  • Achieving 90% paperwork reduction and 15-20% waste reduction
  • Leveraging mobility and offline capabilities for field team efficiency
Topics:

Work Management, Maintenance Fundamentals and Business Process Optimisation

Speakers

Kristian Schupelius
Kristian Schupelius

General Manager Maintenance – Rail Expeditions

Journey Beyond

Related Sessions

Greg Taylor

Salesforce

Beyond the Hype: How AI is Rewiring Organisations for the Next Decade - The Promise vs. The Reality Gap

Kevin Desrosiers

Bridge Over Adversity (US)

AI Revolution in Maintenance and Reliability: Working Smarter, Not Harder

Drew Troyer

Reliable (US)

Proactive and Precision Maintenance

28-29 July 2025

CENTREPIECE at Melbourne Park

See you there!