This presentation will examine the key factors that cause maintenance training efforts to fall short of delivering sustained performance improvements and reliability excellence. While technical content is crucial, sources consistently reveal that the primary obstacle lies in the lack of integration, organisational support, and cultural embedding. Often, organisations are "data rich, but information poor," and this disconnect extends to training - valuable knowledge is delivered, yet the environment does not foster its practical application or retention.  

A major issue is the absence of post-training support - organisations frequently provide courses without ensuring ongoing mentorship, reinforcement, and goal setting to embed learned skills. Training is often treated as a one-off event, and despite fears of skill drain when employees leave, the greater risk is failing to equip them in the first place. The effectiveness of training is further hampered by a lack of psychological safety in learning environments, which may not accommodate diverse learning styles. Additionally, connecting training activities - such as quality data collection - to frontline workers and demonstrating tangible value remains a challenge.  

This session contends that the greatest barrier is not the content itself, but the failure to develop a supportive culture and systemic processes that ensure continuous learning, reinforcement, and the integration of training into daily operations. We will explore how to transition from classroom exercises to fostering a continuous learning environment that genuinely enhances performance and drives asset management success.