Introducing change in any organisation is challenging—especially in a large, recently merged electricity distribution utility with different people, processes, and systems. Doing this alongside your regular responsibilities might seem impossible, yet we successfully implemented new systems and thinking to systematise asset management and risk management.

• Leading strategic change in engineering-focused organizations
• Understanding personality types and change tolerance in technical environments
• Thinking like your customer and asking the right questions
• Finding the optimal pace of change for your organization
• Defining and measuring success throughout the transformation
• Embedding change while pushing boundaries for continuous improvement
• Keeping implementation simple and avoiding perfectionism
• Surrounding yourself with the right people to drive change