Leading from the Middle: Mastering the Unique Challenges of Maintenance Leadership in High-Reliability Organisations

In asset-intensive industries, maintenance and reliability leaders occupy a critical yet challenging position - navigating technical complexity while bridging operational realities with executive priorities. This unique position requires exceptional leadership capabilities that differ significantly from those in other domains. 

The masterclass draws on research revealing that organisations with strong middle-leadership in maintenance functions experience 32% higher asset performance and 41% fewer safety incidents, yet 67% of these leaders report feeling inadequately prepared for their complex role.

Organisational psychologist, Justina Stromnes, brings her extensive experience coaching leaders in asset-intensive environments to help you navigate the distinct challenges of maintenance leadership. Drawing from evidence-based practices and real-world examples, this masterclass provides practical strategies for excelling in environments where mistakes can cost lives and millions of dollars, while effectively managing both up and down the organisational hierarchy.

  • Practical frameworks for translating technical requirements into business language that resonates with executive leadership 
  • Strategies for balancing short-term operational demands with long-term asset health in high-pressure environments 
  • Techniques for building psychological safety and resilience in high-consequence work environments 
  • Methods for leading effective organisational change while maintaining operational excellence 
  • Tools for managing the unique stress of decisions with significant safety, financial, and environmental implications 
  • Actionable tactics for breaking down silos between maintenance, operations, and other functions
Topics:

Work Management, Maintenance Fundamentals and Business Process Optimisation

Speakers

Justina Stromnes
Justina Stromnes

Organisational Psychologist

Bendelta

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