West Fraser Limited, (formerly Norbord) is one of the world's largest manufacturers of engineered wood-based panel products, supplying the construction, furniture and interior fit-out sectors across North America, Europe and Asia. Operating large-scale, 24/7 manufacturing facilities where downtime directly impacts production performance, the business recognised the need to move beyond reactive maintenance and strengthen its reliability strategy.

This session explores West Fraser's ongoing journey to improve asset availability, reduce unplanned downtime and make better maintenance decisions through greater visibility of asset condition and operational performance. Attendees will hear practical lessons learned, the challenges encountered, and how reliability-focused thinking is helping drive operational improvements across the site.

1. Setting the Scene - Who is West Fraser Limited (formerly Norbord), the scale of operations and the importance of uptime in continuous manufacturing
2. The Challenge - the existing reactive maintenance culture and reliance on tribal knowledge
3. Building a Reliability Strategy - identifying critical assets while creating visibility of asset condition
4. Turning Data into Action - illustrating examples of maintenance interventions and improving confidence in decision-making
5. Measuring Success - Improvements in asset availability and showcasing examples of reducing downtime
6. What's Next? - expanding into additional process areas and continuing the journey towards predictive maintenance