In asset-intensive workplaces, we measure uptime, output, safety, cost, and risk - but often miss the human conditions that determine whether people speak up, contribute fully, and stay well.  

Drawing on my journey with a childhood speech disorder and my experience as an Engineering Manager at Opal, this session reframes workforce wellbeing as a measurable leadership discipline. In this session I will share how silence, hesitation, and difference can be misread in workplaces, and go on to introduce a practical L.A.S.T.I.N.G. framework leaders can use to build dignity, psychological safety, inclusion, and stronger people metrics.

Why people metrics can miss hidden workplace strain

• How silence and hesitation are misread

• Turning adversity into leadership insight

• Applying the L.A.S.T.I.N.G. workplace framework

• Measuring dignity, safety, inclusion, and voice

• Practical rituals leaders can implement immediately

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