Atherton, a leading Australian provider of engineering, manufacturing, and industrial services, successfully upgraded its core enterprise platform from IFS Applications 9 to IFS Cloud while supporting critical manufacturing and service operations. Join Leigh Pike, Chief Operating Officer at Atherton, and Marina Lima, Customer Success Manager at InfoConsulting Australia, as they share the practical lessons from the implementation journey. Discover how Atherton minimised operational disruption, adopted best-practice processes over customisation, improved visibility across the business, and achieved stronger user adoption - providing practical insights for any asset-intensive organisation planning a major enterprise system transformation.

• Recognising when a core enterprise system requires modernisation
• Defining operational priorities before selecting implementation solutions
• Protecting business continuity throughout the upgrade
• Limiting customisation to reduce complexity and implementation risk
• Engaging operational teams and supporting user adoption
• Turning implementation decisions into measurable operational improvements