Data-driven, automated asset management processes are now in full flight across businesses. The challenge that it has created is turning the huge amounts of information into actionable metrics that drive organisational change and create more mature asset management conversations and decision making.

Spending time thinking about how customers and other business stakeholders perceive and look at assets, what the asset’s function is from someone else’s perspective and linking asset management back to tangible real-world examples allows powerful, informed decisions to be made.

Improved communication is the key to obtaining stakeholder buy in and seeing asset management as an opportunity.

• Communication and listening to others is the key to success.
• Data quality isn’t a problem, finding ways to clearly communicate the data is the real challenge.
• Breaking up the problems and solving them is key to making organisational change.