The industrial landscape is witnessing a paradigm shift in how organisations approach maintenance and reliability. What was once viewed as a necessary cost centre is now recognised as a strategic competitive advantage.
Phil presentation delves into the challenging but rewarding journey of transforming an organisation's maintenance approach through a structured excellence program. By documenting our experiences, setbacks, and breakthroughs, we provide a roadmap for others embarking on similar transformations, proving that the most difficult step is often the first one taken.
• Foundation Assessment: Conduct a brutally honest evaluation of current maintenance practices, capabilities, and organizational readiness
• Strategic Road mapping: Develop a comprehensive transformation plan with clear milestones and targeted communications to build organizational momentum
• Resilient Implementation: Navigate the non-linear path to excellence by anticipating challenges and building organizational resilience
• Cultural Transformation: Establish a universal reliability language that transcends departmental silos
• Knowledge Acceleration: Systematically elevate organizational capabilities through targeted training and knowledge sharing
• Authentic Leadership: Deliver improvements with unwavering integrity while celebrating wins and transparently addressing setbacks
Chief Maintenance Officer
United Utilities