Janvi will zero in on practical lessons – good and bad –learnt from leading large, transformational asset management programs in her role as Director of Asset Management at the Birmingham City Council, and prior to that, as Head of Asset Strategy at National Highways UK.

• Transforming a council that serves more than one million customers.
• What makes-or-breaks the embedment of asset management transformation programs.
• Magic ingredients for success when the going gets tough in long change programs.
• Six vital factors that drive successful asset management.
• Building the asset management workforce for the future.

Most organisations have developed impressive and clear asset management policy and strategy. However, on occasions, we face challenges when implementing these strategies, resulting from realisation of planned or unplanned risks. These risks could be a result of combination of things including but not limited to historic funding challenges, ageing asset, deteriorating asset performance or external factors such as detrimental impacts of climate change.

A strategy that enables an outcome driven approach focussing on service to customers whilst effectively managing asset risks is paramount. In addition, having a clearly defined risk-based approach to asset management supports organisations to prioritise the limited funding where there is greatest need.

• creating customer-focussed Asset Management strategy and delivery plans.
• developing a risk-based approach to prioritisation of asset maintenance.
• creating a holistic end to end approach for effective management of asset risk.
• reviewing technical standards, policies, processes, and training people.
• having reliable and suitable asset performance data.