Back to Speakers



March 22, 2023

Why Understanding Technical Debt in Remote Operations Centres is Everyone's Business

Reliability Stage
Day 01

Four remote operations centres in WA managed 38% of global iron ore supply in 2019 and are projected to contribute A$64 billion to the Australian economy by 2025. All software systems have technical debt and while this is well-understood in software companies, there is little visibility of technical debt or its risks in remote operations centres (ROC).  

This study, based on interviews with technical and management personnel in a remote operations centre, identifies 7 elements that contribute positively or negatively to managing technical debt. David will describe how these elements were selected and the implications of their interactions. The use of a system dynamics causal diagram make visualisation of these elements accessible to operational and technology decision makers with a goal of creating greater awareness and open discussion on the creation and management of technical debt risk in ROCs.


The Maintenance Workforce of the Future

The Proliferation of Asset, Reliability and Maintenance Tech and Innovation


David Gould
David Gould

PhD Student


Other Sessions

Mark Cooper

PM Eleven

How Maintenance Plans Actually Work

Hari Lakkaraju

Roy Hill

Inventory Optimization for Maintenance Repair and Operations using Integrated Business Planning (IBP)

Michael Greyling

CBH Group

The Reliability Engineering Dilemma

22 March 2023

Esplanade Fremantle, Perth

See you there!